Terms, Conditions & Privacy Policy

PRIVACY POLICY

Last Modified: August 30, 2023

At EastPoint (“we,” “our,” or “us”), one of our main priorities is the privacy of our visitors. This Privacy Policy (the “Policy”) describes the types of information collected by us or www.eastpointsports.com (the “Site”) and how we use it.

By using the Site, you agree to this Policy. If you do not agree with this Policy, please do not visit the Site. Furthermore, if you have additional questions or require more information about our Policy, do not hesitate to contact us via email at consumerservice@eastpointsports.com.

TYPES OF INFORMATION WE COLLECT

Information You Directly Provide to Us. When you visit the Site, there may be places where you are asked to provide personal information such as your name, payment information, billing/shipping address, telephone number, email address, or any other identifier by which you may be identified. For example, you may be asked to provide personal information on the Site when you purchase a product directly from EastPoint through the Site, create an account, or sign up for email updates.

Information You Automatically Provide to Us. When you visit the Site, we may collect certain information about you automatically, such as your internet protocol (IP) address, GPS location, operating system, and date and time of visit by using various technologies such as log files, cookies, and web beacons.

Log Files: The Site follows a standard procedure of using log files. These files keep track of certain pieces of information created or shared by you when you visit the Site. The information collected by log files includes internet protocol (IP) addresses, browser type, internet service provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks you made on the Site. Log files are not linked to any information that is personally identifiable. The purpose of the information contained in log files is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies: Like other websites, the Site uses “cookies”. These cookies are used to store certain information, including your preferences and the pages on the website that you accessed or visited. The information gathered by our use of cookies is used to optimize a user’s experience by customizing our web page content based on a user’s browser type and/or other information.
Web Beacons: “Web beacons” or “tracking pixels” are electronic images, tags, or scripts that allow the Site to access cookies and, among other things, help track your general usage patterns of the Site. Web beacons can recognize certain types of information, such as cookies, time and date of a page view, and a description of the page where the web beacon is placed. We, and the third parties described below, may use web beacons to compile information regarding your use of the Site.

THIRD PARTY DATA COLLECTION

We contract with third parties to assist us with payment processing, advertising, and email marketing. These third parties may use various technologies, such as third party cookies, web beacons, and pixels to collect information about you when you visit the Site. We use the information collected by third parties for a variety of purposes, including learning which online advertisements attracted you, to improve our content, and to help us analyze the Site’s effectiveness.

Advertising. Our advertising parties use certain technologies, such as Doubleclick DART Cookies, to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Please note that we do not have access to or control over these cookies that are used by third-party advertisers.

Information from Emails. We collect information on our email campaigns from our third party service providers, including whether you have read an email sent by us or on our behalf, forwarded an email, and when and how many times you have opened an email. We may use this information to improve our marketing, to understand our audience, and to improve the Site and our products and services. If you wish to opt-out of receiving emails from us, please see the “Email Opt-Out” section, below.

HOW WE USE THE INFORMATION WE COLLECT

We use the information you provide to us for the following purposes:

To fulfill transactions placed by you;
To provide you with customer support;
To resolve problems with the Site;
To notify you about changes to the Site;
In our marketing efforts, including to send you email updates about our products;
For any other purpose for which you provide your consent; and
As generally permitted by applicable law.

We also use information we collect automatically, which typically does not identify you, for various internal business purposes, including those described in this Policy. However, we may use information we collect automatically from your use of the Site that is not personal information and other information we collect or obtain that is otherwise de-identified, aggregated, or anonymous, for any purpose, including sharing it with third parties to improve the content and functionality of the Site, to better understand our customers and markets, and to improve our products and services.

DISCLOSURE OF YOUR INFORMATION

We may share your information, including your personal information:

With our subsidiaries and affiliates;
With our subcontractors, service providers, and other third parties we use to support our business and the Site, including our payment processors, maintenance providers, and marketing partners;
To a buyer or other successor in the event of or in connection with a merger, divestiture, restructuring, dissolution, or sale or transfer of some or all of EastPoint’s or any of its subsidiaries’ assets or equity, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding;
For any other purpose(s) disclosed by us when you provide the information; or
For any other purpose(s), with your prior consent.

We may also share your personal information without your prior consent to comply with any court order or legal obligation, including responding to any lawful government or regulatory request, or if we believe disclosure is necessary to enforce or protect our rights, property, or safety, or that of our users or third parties.

YOUR CHOICES ABOUT OUR COLLECTION, USE, AND DISCLOSURE

You have choices regarding the information you provide to us and that we collect, including:

Cookies. If you do not want us to collect cookies, you may set your browser to refuse some cookies, or to alert you when cookies are being sent. If you do so, please note that some parts of the Site may then be inaccessible or may not function properly. Information on deleting or controlling cookies can be found at www.aboutcookies.org. Furthermore, you may choose to decline the use of DART cookies by visiting the Google ad and content network privacy policy at www.google.com/privacy_ads.html.

Email Opt-Out. You may opt-out of receiving future communications from us by clicking on the “unsubscribe” link at the bottom of any email from us (or sent on our behalf).

EXTERNAL WEBSITES

Third Party Links. Our Site contains links to websites operated and maintained by third parties. For example, some of the products displayed on our Site are sold through third-party websites, such as Amazon. We have no control over and are not responsible for the privacy policies or content on those websites, and any links to third party websites do not imply an affiliation between EastPoint and the third party website owner, or any endorsement, approval, or verification of any content contained on those websites. Privacy policies on third-party websites and mobile applications may be different from this Policy. Your access of such links is at your own risk. You should always read the privacy policy of any such third party website or mobile application before disclosing any of your information.

Social Media. If you use any functionality of the Site allowing you interact with social media platforms such as Facebook® or otherwise interact with us on social media generally, then please be aware that: (a) we may display your email address and/or social media handle (e.g., username) to other users; (b) we may use information you provide about yourself or other users to facilitate communications; and (c) we may collect information about interactions with us and receive information from social media platforms about you.

Purchasing Products on the Site. When you purchase a product directly from the Site, your payment information will be collected by a third party payment provider. The third party payment provider will collect information on our behalf in order to fulfill the order placed by you.

DO NOT TRACK

The Site does not respond to “do not track” requests. All traffic is treated as equal and processed the same. If you desire to have your browsing be private, we suggest that you use your web browser’s private or incognito function, or a similar option.

CHILDREN UNDER THE AGE OF 13

The Site is not intended for anyone under the age of 13, and we do not knowingly collect personal information from children under the age of 13. In the event that we learn that we have collected personal information from a child under the age of 13 without parental consent, we will delete that information and otherwise comply with the requirements of any applicable law, including the Children’s Online Privacy Protection Act. If you believe that we might have any information from or about a child under the age of 13, please contact us at consumerservice@eastpointsports.com.

SECURITY

We strive to use reasonable means to secure your personal information while you are using the Site. However, please keep in mind that the transmission of information over the Internet and on mobile platforms is not always secure, which means we cannot and do not guarantee the security or confidentiality of any personal information you provide to us. As such, your use of the Site, and your decision to provide personal information to us through the Site is at your own risk.

TERMS & CONDITIONS

While we are thrilled to have so many loyal supporters of EastPoint who want to suggest new products to us, we have a policy of not accepting or reviewing any unsolicited product submissions. Rest assured that our talented internal product development team is very busy working on new ideas that will hopefully become your new favorite product!

CHANGES TO THIS POLICY

The effective date of this Policy is the date next to the words “Last Modified” at the top of this Policy. We may update this Policy at any time, in our sole discretion, if we make material changes to the way we handle your personal information, or if material changes are necessary in accordance with applicable law. Any changes we make to this Policy will be effective immediately upon the posting of the updated Policy to the Site. As such, we encourage you to review this Policy regularly. Your continued use of the Site after we make changes will constitute your acceptance of any such changes.

CONTACT US

If you have questions or comments about this Policy or our Terms of Use, wish to remove or change your contact information in our database, or do not want to receive future mailings or other communications, or if you have any other inquiries, please contact us using one of the following methods of communication:

Via e-mail: consumerservice@eastpointsports.com
Via telephone: 973-585-4747
Via mail:
Attention: Consumer Service
20 Commerce Boulevard
Succasunna, NJ 07876

Appendix A

Privacy Information for California Residents

Effective Date: January 20, 2021

This Appendix applies solely to individuals who reside in the State of California (“consumers” or “you”). This Appendix complies with the California Consumer Privacy Act of 2018 (“CCPA”) and any terms defined in the CCPA have the same meaning when used in this Appendix. This Appendix does not apply to personal information outside the scope of the CCPA.

Disclosures

The below chart lists the categories of personal information that we may collect and have collected in the past 12 months and how we use such information.

Categories of Personal Information	Categories of Sources from which the Personal Information is Collected	How We Use the Personal Information (Business Purposes)	Categories of Services Providers and Third Parties with whom Personal Information is Shared
Identifiers. This may include a real name, alias, address, email address, phone number, Social Security Number, driver’s license number, online identifier, IP address, account username and password, job title, or other similar identifiers.	You or your agents; our other customers; service providers; ad networks; data analytics providers; our affiliates; social media networks; and online third party marketplaces.	To provide you with information, products, or services; to advertise or market to you; and for our own legal obligations and business needs.	Entities that we are required to share with pursuant to law or for legal proceedings; service providers; our affiliates; ad networks; data analytics providers; prospective purchasers of our business; outside auditors and lawyers; and social networks.
Internet and network information. This may include information on your interaction with a website, application, or advertisement, such as browsing history and how you use your account.	You; service providers; ad networks; data analytics providers; our affiliates; social media networks; and online third party marketplaces.	To provide you with information, products, or services; to advertise or market to you; to improve our services and products; for our own business needs; and to secure our websites.	Entities that we are required to share with pursuant to law or for legal proceedings; service providers; our affiliates; ad networks; data analytics providers; and social networks.
Device information. This may include the operating system of your device, device identifier, the type of device you are using, or your geolocation information.	You; service providers; ad networks; data analytics providers; our affiliates; social media networks; and online third party marketplaces.	To provide you with information, products, or services; to advertise or market to you; to improve our services and products; to secure our websites; and for our own business needs.	Entities that we are required to share with pursuant to law or for legal proceedings; service providers; ad networks; data analytics providers; and social networks.
Order information. This may include information about what you order, shipping, returns, product complaints, or warranties.	You or your agents; service providers; ad networks; data analytics providers; our affiliates; social media networks; and online third party marketplaces.	To provide you with information, products, or services; to advertise or market to you; for our own legal obligations and business needs; and to improve our services and products.	Entities that we are required to share with pursuant to law or for legal proceedings; service providers; our affiliates; ad networks; data analytics providers; prospective purchasers of our business; outside auditors, insurers, and lawyers; and social networks.
Payment and credit information. This may include your credit or debit card information, banking information, information about your payment transaction, or other financial information you provide us.	You or your agents; service providers; our affiliates; and online third party marketplaces.	To provide you with information, products, or services and for our own legal obligations and business needs.	Entities that we are required to share with pursuant to law or for legal proceedings; service providers; and our affiliates.
Other information you submit to us or our partners. This may include requests or communications you submit to us, including emails, ratings, or customer service call recording.	You; service providers; our affiliates; social media networks; online third party marketplaces; and our other customers.	To provide you with information, products, or services; to advertise or market to you; to improve our products and services; and for our own legal obligations and business needs.	Entities that we are required to share with pursuant to law or for legal proceedings; service providers; our affiliates; outside auditors, insurers, and lawyers; and social networks.
Inferences we draw about you. This may include information about your preferences, characteristics, predispositions, behavior, or other trends that help us identify which products you may be interested in.	You; service providers; our affiliates; social media networks; data analytics providers; and ad networks.	To provide you with information, products, or services; to advertise or market to you; to improve our products or services; and for our own business needs.	Service providers; our affiliates; ad networks; data analytics providers; and social networks.

Sale of Personal Information

In the past 12 months, we have not sold any personal information.

California Residents’ Rights and Choices

The CCPA provides California residents with specific rights regarding their personal information, described below. Below are your CCPA rights and how to exercise those rights.

Access to Specific Information and Data Portability Rights (“Right to Know”)

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. You could request:

The categories of personal information we collected about you;
The categories of sources of the personal information we collected about you;
Our business or commercial purpose for collecting that personal information;
The categories of third parties with whom we share that personal information; or
The specific pieces of personal information we collected about you.

Our employees and employees of our business partners and service providers do not have a Right to Know.

Deletion Request Rights

You have the right to request that we delete some or all of the personal information that we have collected from you and retained, subject to a number of exceptions. We are not required to delete personal information that is: (a) necessary to complete a transaction with you or for warranty or product recalls; (b) used for security purposes, to prevent fraud, to fix errors, or to comply with law; (c) reasonable for us to use for internal purposes given our relationship with you; or (d) compatible with the context in which you provided the information. The list of exceptions above is not exhaustive, and we may also deny a deletion request as otherwise permitted by law.

Our employees and employees of our business partners and service providers do not have a Right to Deletion.

Exercising Your Rights

To exercise your rights described above, please submit a verifiable consumer request to us by either:

Calling us at 973-585-4747
Emailing us at consumerservice@eastpointsports.com.

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. If you are making a request on behalf of another person, you must provide written legal documentation that you are authorized to act on behalf of that individual.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative; and
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We may not be able to fulfill your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. To verify your identity, we may request up to up to three pieces of personal information about you, and we reserve the right to take additional steps as necessary to verify your identity if we have reason to believe a request is fraudulent.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

Any disclosures we provide will only cover the 12-month period preceding the date we receive your verifiable consumer request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination

You have the right to not be discriminated against for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

Deny you goods or services;
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties;
Provide you a different level or quality of goods or services; or
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Other California Privacy Rights

California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us through the information provided above.