Customer Service

Please visit our help pages for answers to some of the most commonly asked questions.

Frequently Asked Questions

What should I do if I buy a game and have missing or broken parts?

You should return it to the place you purchased it from for a refund or a replacement.

What games does EastPoint provide replacement parts for?

EastPoint only stocks some parts for games that exceed $200 USD.

How long does EastPoint provide replacement parts for its games?

EastPoint does not stock replacement parts for games that are older than 2 years.